1. Introduction
Integral Vitta ('we', 'our' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our service.
This policy complies with the General Data Protection Law (LGPD - Law No. 13,709/2018) and other applicable legislation.
2. Information We Collect
2.1 Information Provided by You
- Registration Data: name, email, login method (Google)
- Payment Data: processed through Stripe (we do not store card data)
- Patient Data: information you enter about your patients (paid plans only)
- Consultation Data: calculation history, anamnesis, consultations
- Clinic Data: information about your clinic (PRO plan only)
2.2 Automatically Collected Information
- Usage Data: pages visited, features used, session time
- Technical Data: IP address, browser type, operating system, device
- Cookies: we use cookies to maintain your session and improve experience
3. How We Use Your Information
We use your information to:
- Provide, operate and maintain our service
- Process transactions and manage subscriptions
- Send notifications about your account and service updates
- Respond to your requests and provide support
- Improve and personalize your experience
- Analyze service usage for optimization purposes
- Detect, prevent and resolve technical issues
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data based on:
- Contract Execution: to provide contracted services
- Consent: when you give us explicit permission
- Legitimate Interest: to improve our services and security
- Legal Obligation: when required by law
5. Information Sharing
We do not sell your personal information. We may share data with:
5.1 Service Providers
- Stripe: payment processing
- Google: OAuth authentication and Google Calendar integration
- Manus: hosting infrastructure and database
5.2 Legal Requirements
We may disclose your information if required by law, court order or legal process, or to protect our rights and security.
6. Data Security
We implement technical and organizational security measures to protect your information, including:
- Data encryption in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Role-based access controls
- Security monitoring and auditing
- Regular backups
7. Data Retention
We retain your personal information while your account is active or as necessary to provide our services.
After account cancellation, your data will be deleted within 90 days, except when retention is required by law.
8. Your Rights
You have the following rights regarding your personal data:
- Access: request a copy of your data
- Correction: correct incorrect or incomplete data
- Deletion: request deletion of your data
- Portability: receive your data in structured format
- Objection: object to processing of your data
- Consent Withdrawal: withdraw your consent at any time
To exercise your rights, contact us through the email provided below.
9. Minors
Our service is not directed to individuals under 18 years of age. We do not intentionally collect information from minors.
10. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or notice in our service.
11. Contact
If you have questions about this Privacy Policy, contact us:
Email: [email protected]